Tag: "Worst in Online Merchants"

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Customer Service Evaluation News 1/1/12

Customer Service Evaluation News 1/1/12

The Year’s Worst of the Worst in Online Merchants By: Alyce Lomax   The whole concept of online commerce hinges on convenience, particularly during the frantic holiday shopping season. Unfortunately, some well-known Web merchants left consumers seriously dissatisfied in the past year. One of the most notable is Netflix (NFLX): Its cherry-colored logo has left […]