Tag: "web"

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Luxury Playing Catch-up on Customer Experience

Luxury Playing Catch-up on Customer Experience – 1/30/13

Luxury brands trail Amazon in customer satisfaction But mobile could help high-end retailers make gains, ForeSee says. Luxury e-retailers tend to trail other web merchants on customer satisfaction, according to a new report from ForeSee. The Luxury E-Retail Satisfaction Index, released today by the company, which measures consumer satisfaction with web sites, scores luxury brands […]

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Increase Satisfaction by Eliminating Middlemen?

Increase Satisfaction by Eliminating Middlemen? – 12/9/12

KURU Footwear Increases Customer Satisfaction Through a Pure-play, Web-driven Model By cutting out the middleman found in more traditional retail distribution models, KURU maintains has significantly improved customer satisfaction with their customers. The company, a web driven footwear brand that only sells through their website, has allowed the nascent brand to offer a significantly improved […]

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23 Hints For Creating Content That Google Loves (Infographic)

Creating SEO Content That Google Loves – 10/28/12

23 Hints For Creating Content That Google Loves (Infographic) Since starting this blog I have focused on two key activities. Creating content that is relevant and adds value. The other was building tribes on social networks. I didn’t focus on optimising my site for search engines also known as search engine optimisation (SEO) and playing […]

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Survey Finds Website's Are 9 percent Slower Than 2011

Survey Finds Website’s Are 9% Slower Than 2011 – 9/18/12

Survey of 2,000 top retail websites finds that sites are 9% slower than in 2011 E-commerce web pages are 9% slower than they were in 2011, page sizes are growing rapidly, and Internet Explorer 10 is the fastest of the major browsers. These were among the key findings of the quarterly State of the Union: […]