Tag: "Toyota"

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Automakers – Customer Satisfaction Scores

Automakers – Customer Satisfaction Scores

Detroit Three customer satisfaction falls in latest quarterly survey The gap in customer satisfaction between the Detroit Three and Asian automakers is widening, according to a new survey by the American Customer Satisfaction Index. The scores of five out of eight domestic brands declined in ACSI’s latest quarterly survey, conducted from April 6 to May […]

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Customer Satisfaction With Major Automakers Reaches Highest Point Ever Read more: http://rumors.automobilemag.com/survey-customer-satisfaction-with-major-automakers-reaches-highest-point-ever-164685.html#ixzz24PSbXXD4

Satisfaction With Major Automakers Reaches Highest Point Ever 8/23/12

Survey: Customer Satisfaction With Major Automakers Reaches Highest Point Ever The American Customer Satisfaction Index reported today that customer satisfaction with major automakers is at its highest level ever. The latest report collectively ranks the auto industry at 84 points out of 100, a ranking that matches that of 2009 — and also is the […]