Tag: "Tele depths / Surveys"

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Tele-Depths / Surveys News 3/21/12

Unbound by convention, Carr Knowledge delivers atypical success for clients   A 27-year-old Denver police officer ventures into the Max Muscle Sports Nutrition store on South Colorado Boulevard looking for some sports nutrition products and quality advice to help her achieve a healthier lifestyle and enhance her performance during regular Krav Maga workouts. Riding a […]

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Tele-Depths / Surveys News 3/11/12

Survey Reveals Customers Need More Love From Their Mobile Operators   HELSINKI–(BUSINESS WIRE)–New research, commissioned by Comptel Corporation (NASDAQ OMX Helsinki: CTL1V), the leading vendor of dynamic Operations Support System (OSS) software, has revealed that two-thirds of consumers feel neglected by their mobile operators and that more than two in five are likely to churn […]

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Tele-Depths / Surveys News 3/11/12

Travelocity overtakes Expedia in annual satisfaction survey   Squeezed between travel providers on one side and meta-search sites on the other, it seems online travel agencies (OTAs) have one ace in the hole: Consumers still like using them. That’s the upshot of a new American Consumer Satisfaction Index (ACSI) report released on Tuesday. Focusing on […]

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Tele-Depths / Surveys News 2/14/12

Poor reference data management causing headaches in financial sector   About 62% of financial institutions plan to “extend or customize” their reference data management strategies over the next two years, a new survey has found. The survey of 107 reference data professionals from banks and financial services companies around the globe revealed that financial organizations […]

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Tele-Depths / Surveys News 1/20/12

Survey: Satisfaction with federal services climbs, trust sags By SARAH CHACKO   Americans were happier with federal services in 2011 than they were a year prior, though public trust is at a new low, a survey released Thursday shows. The federal government as a whole received a satisfaction score of 67 — out of a […]

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Tele-Depths / Surveys News 1/15/12

More Companies Dialing into Mobile Marketing   Perhaps as a reflection of the rapid adoption of smartphones and other internet-connected mobile devices, more companies have increased their spending for mobile marketing campaigns, according to Digital Marketer’s managing editor. The online newsletter notes that more signals suggest budgets for adding digital mobile components to campaigns are […]

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Tele-Depths / Surveys News 1/12/12

Tele-Depths / Surveys News 1/12/12

Apple and Amazon top m-commerce customer satisfaction charts by David Moth During November and December ForeSee surveyed users of the top 40 US retailer sites by sales volume, and was able to collect statistically-reliable data for 16 of them. With an average score of 76 across the 16 e-tailers, Apple (85) and Amazon (84) are […]

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Tele-Depths / Surveys News 1/9/12

For some consumers, surveys breed feedback fatigue   We appreciate your decision to read this story. Would you take a short survey about your satisfaction with the reading experience? Could you review this article on a website? Rate it for other readers? As inboxes fill with requests to appraise holiday purchases and trips, it’s prime […]

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Tele-Depths / Surveys News 1/7/12

Big banks lag in customer poll Credit unions rated highest   Small banks and credit unions are leading the quest for customer satisfaction in the Northeast, with big lenders such as Bank of America lagging well behind, according to a recently released poll. The poll, which included many banks with a presence in Delaware, gave […]

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Tele-Depths / Surveys News 1/7/12

Why banks are still failing to get customer service right?   The latest figures from the National Customer Satisfaction (NCSI-UK) survey show that large banks are losing customers to smaller banks and building societies because the latter have closer relationship with customers and offer more personalized customer service. This trend was reflected in our recent […]

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Tele-Depths / Surveys News 1/5/12

Tele-Depths / Surveys News 1/5/12

Survey: Windows Phone No. 1 in User Satisfaction By Gladys Rama   In a survey of online smartphone user reviews, Microsoft’s Windows Phone platform ranked first in customer satisfaction, despite being the least-reviewed. The survey was conducted by market research firm Amplified Analytics. Out of a sample of 82,620 online customer reviews of smartphones published […]