Tag: "service quality"

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Mystery Shopping Education

Mystery Shopping Education – 12/9/12

The Customer Is Always Right The Female Offender: Girls, Women, and Crime is an unusual library request for Mandy Watts, a third-year physical therapy doctoral student at Marymount University. She has limited interest in either criminology or women’s studies, but that’s what brought her to the library’s help desk on November 9. After a pleasant […]