Tag: "sales"

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Report on Bevilles Jewelry - Insight into Retail Operations and Restructuring

Report on Bevilles Jewelry – Insight into Retail Operations and Restructuring

Valuable lessons from the Bevilles collapse   Source: jewellermagazine.com Author: Coleby Nicholson When Bevilles collapsed owing $14 million, and being the first major jewellery retailer to fail in 18 years, the chance to dissect a disaster was too good to pass up. The recent collapse of the 27-store jewellery chain Bevilles caught many by surprise, […]

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Status of Medical Marijuana and Legalization Initiatives

Status of Medical Marijuana and Legalization Initiatives

Legal pot faces myriad obstacles Delays raise tensions over medical use, sales, availability, more Drive down virtually any thoroughfare in Seattle and you are likely to pass several medical marijuana dispensaries. On Rainier Avenue, in southeast Seattle, the Northwest Cannabis Market sits between a fish store and an Italian bakery. A mile or so down […]

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Only 25% of companies have conducted Customer Experience Audits across all touch points

Only 25% of companies have conducted Customer Experience Audits across all touch points

Industry Research : The State of Customer Experience Across Asia-Pacific and Japan In a new study on the state of customer experience across APJ (Asia-Pacific and Japan), the Chief Marketing Officer (CMO) Council reports that only 26% of marketers surveyed believe their back office systems and operational structures enable their companies to live up to […]

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List of Retailers with most Store Closures – and Reasons Why

List of Retailers with most Store Closures – and Reasons Why

9 retailers closing the most stores Brick-and-mortar retailers have been suffering from slow economic activity for years, as well as from increased competition from online retailers. The rise in store closings is a prominent sign of their struggles. Weakened companies cannot afford the real estate and personnel costs that go along with supporting hundreds of […]

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Newsstand Sales falling – Go buy a magazine

Newsstand Sales falling – Go buy a magazine

Magazine circulation slips in the final months of 2013 Newsstand sales were especially hard hit, with some of the biggest titles, such as Cosmopolitan, seeing the steepest declines. Magazines—at least the ones that arrive in the mail—lost just a little ground in the second half of 2013, as overall circulation for 386 U.S. consumer titles […]

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Consumer Electronic Spending to Decline in 2014

Consumer Electronic Spending to Decline in 2014

CES preview: Tech sales expected to fall in 2014, industry group says Global technology sales fell short of expectations last year, and now industry researchers expect them to further decline in 2014. Smartphone and tablet sales have eaten into spending on other products, said Steve Koenig, director of industry analysis at the Consumer Electronics Association. […]

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Publicly Traded Tech Companies Could Have A Lawsuit In The Future

Publicly Traded Tech Companies Could Have A Lawsuit In The Future

Shareholder Suit Accuses IBM of Concealing an Anti-Snowden Backlash in China Here’s a new twist on the whole NSA spying controversy that continues to unfold: Shareholder lawsuits against companies that suffer sales declines in international markets as suspicion of American tech companies grows overseas. A Louisiana pension fund sued IBM in a federal court in […]

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Affiliate marketing explained

Affiliate marketing explained

Is There a Future for Energy Affiliate Marketing? It has recently been reported that Ofgem has rejected an appeal from a group of affiliates and networks, who joined forces back in June when a report was published that detailed plans to ban cashback in the energy sector. Following the failed appeal, the ban will go […]

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Tighter Bank Credit "Muddle Through" impact on Retail Sales

Tighter Bank Credit “Muddle Through” impact on Retail Sales

Fewer banks willing to lend curbs U.S. sales The share of banks more willing to lend to consumers has been declining, a trend that threatens retail-sales growth. The net percentage of financial institutions reporting increased willingness to make installment loans, which include credit cards, has averaged 15.4 percent in three surveys of senior loan officers […]

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Free Products Can Produce Profits

Free Products Can Produce Profits

Making Money by Giving Your Product Away I was reading Cory Vanderpool’s article, prompted by an article in The Atlantic about how the Grateful Dead discoveredinnovative marketing secrets almost 40 years before they became mainstream, and I wanted to add some of my own thoughts about one marketing method that is hotly contested today: giving […]

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Big Brand Mistakes And Issue Resolution

Big Brand Mistakes And Issue Resolution

5 Big Brand’s Mistakes Solved Stumbles are expected in the startup stage. But when big brands mess up the spotlight on their failings is much less forgiving. From JCPenny’s confusing re-branding attempt to BlackBerry’s service interruptions, we take a look at how five major players faltered and what they can do to regain their customers’ […]

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Google Is Not Paying Their Fair Share

Google Is Not Paying Their Fair Share

How Google UK clouds its tax liabilities Last year, a Google executive defended its low UK tax bill by telling parliament the company does not have sales operations in Britain. A Reuters examination raises questions about that. LONDON, May 1 (Reuters) – In November 2012, Google’s Vice President for Northern and Central Europe was called […]

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Unfair Trade Practices Worldwide

Unfair Trade Practices Worldwide

Consumer rights are at a discount In recent years, consumer complaints about unfair trade practices have shown a sharp rise in the insurance, banking and telecom sectors. Now, a sample survey on the Impact of the Consumer Protection Act by the Indian Institute of Public Administration, covering rural and urban consumers in 10 districts of […]

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Court tells travel sites

OTAs Skirt Tax – 3/28/13

Court tells travel sites to pay Hawaii $70 million Popular travel sites are being told to pay Hawaii a $70 million penalty for skirting state general excise taxes over the past 10 years. A tax appeal court has ruled that online travel companies including Orbitz Worldwide Inc., Priceline.com Inc., Sabre Inc.’s Travelocity, and Expedia Inc., […]

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Jewelry Store Mystery Shopping

Jewelry Store Mystery Shopping

Collected Concepts Announces Mystery Shopping Service Retail consultancy Collected Concepts has debuted Shop & Share, a service that offers retail jewelers insights into their stores’ strengths and weaknesses as well as those of their competitors. Collected Concepts developed the idea after the Illinois & Chicago Jewelers Association hired them to secretly shop 14 stores. “The […]

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How and What to Benchmark

How and What to Benchmark – 12/16/12

It’s time to take stock as the year ends Part of your end-of-year routine should be to take stock. What did you learn in 2012? How will you make 2013 better? This is a form of benchmarking. Comparing yourself to yourself, and to others, and looking for ways to do better. Top performing firms do […]

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Price checking / Showrooming

Price checking / Showrooming – 12/16/12

Retailers embrace price-checking shoppers Many holiday shoppers this year are carrying powerful bargain-hunting tools: smartphones or tablets. With instant price-checking apps, smartphones have spawned a trend called showrooming. That’s what happens when a shopper visits a store to try a product and then uses the phone or tablet to find the best price online. A […]

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Banks prefer Sales, not Customers

Banks prefer Sales, not Customers – 12/9/12

Bank Staff ‘Under Pressure To Sell’, Which? Says Staff at Britain’s largest banks remain under pressure to sell products to customers, often regardless of whether they are appropriate, an investigation claims. Two thirds of bank staff with a sales role said there is now “more pressure than ever” to meet their targets, according to a […]

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New Survey Suggests The iPhone 5 Is Besting The Galaxy S III

iPhone 5 Vs Galaxy S III – Who Is Winning? – 10/14/12

New Survey Suggests The iPhone 5 Is Besting The Galaxy S III Three weeks ago, consumers were only just getting their hands on the iPhone 5. Now, Apple’s phone is generating more Web traffic than Samsung’s Galaxy S III, which first went on sale in July. According to a new Chitika survey, between the two […]

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Customer Retention

Advice You Should Be Giving Your Sales Managers

Customer Retention   Your business is nothing without its clients. Whether you provide products or services, you won’t survive unless individuals or other businesses keep interested in your offerings and want to pay for them. In a difficult economy, your sales personnel fight a constant battle with competitors for new customers and to retain current clients – […]

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The Importance of Call Center Compliance

Call Center Compliance – 9/8/12

The Importance of Call Center Compliance As every business leader knows, there are always going to be times when an organization must take risks.  However, when it comes to regulatory compliance in the call center industry, taking risks should never be an option.  Capital One Financial Corp, which has been working exclusively with low-cost offshore […]

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4 Fabulous Mistakes Committed In Telemarketing Campaigns

Telemarketing Mistakes – 9/8/12

4 Fabulous Mistakes Committed In Telemarketing Campaigns B2b telemarketing is a marketing method that has been used by marketers for the longest time. You’d think that they have already mastered the art of telemarketing by this time; however, that isn’t at all the case. A lot of b2b marketers still commit fabulously embarrassing telemarketing mistakes […]

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Other of Interest 5/28/12

When asked how they truly feel about “cold calls” or “telemarketing”, the majority of people envision a mental picture of someone rambling on the phone, putting pressure on the listener to buy something unnecessary or unsolicited, and not even giving adequate time to respond! Alot of of these annoying calls can be stopped or avoided on a personal level, “B2B” telemarketing calls remain a significant part of doing business today. The fact is that, an effective and well-executed telemarketing plan can yield high returns on investment. These telemarketing tips can assist anyone reach out more effectively to prospective buyers.

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Other of Interest 5/8/12

There are many people these days who have ventured into business and have established their own firms. Since keeping data and records and other company information are important in these ventures, one may want to get the assistance of a excel consultant.

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Marketing & Sales News 3/11/12

Marketing & Sales News 3/11/12

State of Market Research: Analyze This   To whom do brands turn for help when they are calibrating their marketing mix for a coming launch? And, as some sales forces shift focus toward customer satisfaction instead of traditional sales quotas, how are commercial teams sizing up rep compensation? Last question: Who are drugmakers increasingly counting […]

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Marketing & Sales News 3/11/12

Inbound telemarketing is really a well-liked product info and sales method performed through telephone. In comparison with outbound telemarketing, the business owner does not initiate calls. Rather, the owner prepares to obtain telephone calls, adequately address concerns from interested clients and provide anything else that they may require.