Tag: "offshoring"

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Offshoring Concerns

Offshoring Concerns

Could offshored jobs be coming home? The trend among insurance companies to offshore jobs has incensed the broking community and has left some questioning their relationships with those efficiency-driven businesses, but this fad could be much more short-lived than feared. The latest situation to rile the industry is QBE’s plan to create 700 roles in […]

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Offshoring – Pros & Cons

Offshoring – Pros & Cons

4 ways to prevent costly offshoring mistakes With the promise of getting a lot more done for less, off-shoring quickly became the latest craze. Throughout the 1980s and 1990s, CEOs, CTOs and even CMOs thought that the answer was getting the job done — anywhere but here. Then, after attempting to ship overseas what was seemingly […]

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Call Center News 12/16/2011

Who Protects Info You Give To Offshored Call Centers? —  by Dave Johnson   Companies are always looking for ways to reduce the number of people they employ, and for ways to reduce the pay and benefits for the ones they keep. One way they have been doing this is to send jobs out of […]