Tag: "JetBlue"

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2012 Airline Satisfaction Study – 7/13/12

2012 JD Power Airline Satisfaction Study Although low-cost carriers continue to lead the way in improving passenger satisfaction, traditional carriers still struggle to meet travelers’ expectations, according to the J.D. Power and Associates 2012 North America Airline Satisfaction StudySM released today. The study finds that after two years of consecutive industry improvements, overall passenger satisfaction […]

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Surveys / Satisfaction News 6/17/12

Survey Names Passengers’ Most (And Least) Favorite Airlines Market research company J.D. Power & Associates is out with its annual ranking of consumer satisfaction with North American air carriers. The survey ranks Alaska Airlines highest among traditional airlines, while JetBlue tops the list of low-cost carriers. US Airways and Frontier Airlines are at the bottom […]