Tag: "ISP"

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Current ACSI score declines - Cable, TV, ISP; Mobile Satisfaction increases

Current ACSI score declines – Cable, TV, ISP; Mobile Satisfaction increases

Comcast, TWC haunt bottom of ACSI’s customer satisfaction index Source: Fierce Cable Author: Jim Barthold Potential partners Comcast (NASDAQ: CMCSA) and Time Warner Cable (NYSE: TWC) were cellar dwellers in both the pay-TV service provider and ISP category of the recent American Customer Satisfaction Index (ACSI) of communications industries. Comcast nailed a pay-TV score of […]