Tag: "Harvey Norman"

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Pushy Poor Service Shoppers Blast Harvey Norman

Poor Product Knowledge – 9/28/12

“Pushy, Poor Service”: Shoppers Blast Harvey Norman Harvey Norman came out worst for customer service in the Choice survey of 10 big retail names at various Sydney store locations. Among the faults noted by the mystery shoppers who entered Harvey Stores included: “Poor customer engagement; inconsistent product knowledge; some evidence of pushy sales tactics; does […]