Tag: "delivery timing"

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Customer Service Evaluation News 6/6/12

Customer Service Evaluation News 6/6/12

Free shipping and delivery timing are key for customer satisfaction Deliveries and returns are an inescapable part of e-commerce, yet there are few accepted norms within the industry. Delivery times and cost vary across retailers and product categories, and can have a major impact on a consumer’s purchase decision. To find out what consumers expect […]