Tag: "deal"

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Chase Bank DOJ Settlement – Political Retribution?

Chase Bank DOJ Settlement – Political Retribution?

JPMorgan Gets the Obama Treatment JPMorgan Chase & Co. has reached a tentative agreement with the U.S. Department of Justice (DOJ) to pay a staggering $13 billion fine related to its involvement in questionable mortgage-backed bond sales that contributed to the financial crisis of 2007-2008. Although the settlement represents the largest payout ever by a […]

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Political Tactics Explained

Political Tactics Explained

5 Ways to Get Votes and Infuriate the Opposition Sen. Elizabeth Warren (D-MA) knows how to preach to the choir, as does Sen. Ted Cruz (R-TX). Months into their freshmen terms, both Warren and Cruz have emerged as stalwarts—if not the intellectual future—of their parties. Each was a headline speaker at events this week, their […]

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How to say No – Customer Service Tip

How to say No – Customer Service Tip

Creating a Positive Customer Experience Even when the Answer is No Creating a positive customer experience is a fluid process, one with plenty of intricacies that need to be learned and cultivated.  That said, it doesn’t matter how many people you deal with, or who you’re dealing with – when somebody makes a request, they […]

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Apple TV - Their Usual Markup

Apple TV – Their Usual Markup

Here’s all the evidence that Apple is making an actual TV—and the remote will likely be your hand Apple today tipped its hand on a number of likely features for its long-awaited television product. The new details suggest that Apple is actually working on an all-in-one television set, in addition to new features for its existing Apple […]

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Prisoner Cat Program

Guantanamo plea deal prisoner said to have a cat – 8/23/12

Guantanamo plea deal prisoner said to have a cat SAN JUAN, Puerto Rico (AP) — A former Maryland resident who is detained at Guantanamo Bay seems to have acquired a cat at the isolated prison on a U.S. base in Cuba, a fellow prisoner says in a letter released Friday. Majid Khan has not been […]

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Mystery shoppers proposed for Houston airports – 7/13/12

Mystery shoppers proposed for Houston airports   As airports evolve from bland transportation terminals to lively and lucrative shopping environments, the Houston Airport System wants to try something that’s become common in retailing:  mystery shoppers.   Stroll through the terminals at Houston airports and you’ll pass some of the same attractions that draw crowds to […]

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Sales 101 – 7/13/12

I remember it vividly. I was starting out in sales over twenty years ago, and was in a customer meeting with my manager. We had just finished going over our proposal with the CIO and his team. Then, in the most casual and professional way, my manager leaned over and looked into the eyes of the CIO and asked “now that we have shown you how our solution will work in your environment, and demonstrated the real savings your company will realize, will you be able to sign our agreement this month?” He then smiled politely, sat back, and waited in silence for an answer.