Tag: "auto"

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Auto Insurance customer unrest

Auto Insurance customer unrest

Customer satisfaction drops for U.S. auto insurers: J.D. Power Customer satisfaction with U.S. auto insurance carriers has dropped in five categories over the past year, suggests a study released Monday by J.D. Power and Associates. The J.D. Power 2013 U.S. Auto Insurance Study measures customer satisfaction in interaction, price, policy offerings, billing and payment and […]

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Auto Insurance Customer Satisfaction – J.D. Power 6/29/12

Auto Insurance Customer Satisfaction at an All-Time High J.D. Power found particularly sharp increases in customer satisfaction with policy offerings and interactions with insurers.   Customer satisfaction with auto insurance companies is at an all-time high, according to the J.D. Power and Associates’ “2012 U.S. Auto Insurance Study,” due to increased satisfaction with policy offerings […]