Tag: "annual satisfaction survey"

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Tele-Depths / Surveys News 3/11/12

Travelocity overtakes Expedia in annual satisfaction survey   Squeezed between travel providers on one side and meta-search sites on the other, it seems online travel agencies (OTAs) have one ace in the hole: Consumers still like using them. That’s the upshot of a new American Consumer Satisfaction Index (ACSI) report released on Tuesday. Focusing on […]