Archive for May, 2012

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Other of Interest 5/29/12

Other of Interest 5/29/12

Metrics for Running an Effective Social Care Operation The right blend of service, quality, and effectiveness measures can ensure top-notch customer service delivery via social channels. Social customer service, which uses social media to serve customers, is rapidly becoming the new, critical channel to drive satisfaction and loyalty. Organizations are at different stages of maturity […]

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Other of Interest 5/28/12

Other of Interest 5/28/12

CITE: The ghost city built to test future tech No one will live there, although houses will include all the necessities. A $1bn “ghost city” is to be built in New Mexico to test future technologies. The Center for Innovation, Testing and Evaluation (CITE) will be a fully functioning city, complete with running water, a […]

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Other of Interest 5/28/12

Obama Administration Targets Debt Collectors Under the guise of consumer rights, are local and federal officials seeking to strangle profitable companies through any means available and get them out of the way?  As usual, it is not the outward appearance of things, but the fundamental processes at work that invite earnest scrutiny. Remember when President […]

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Hiring / Firing news 5/28/12

Jetstar accused of hiring underpaid foreign workers Jetstar accused of paying Thai cabin crew half rate Claims crew is owed thousands of dollars Jetstar say they were paid in country of employment JETSTAR is being taken to court for allegedly allowing Thai cabin crew to be paid half the rate of the budget airline’s Australian […]

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Call Center Auditing / Quality News 5/28/12

Expert calls for guidelines on audit quality Chairman Audit Committee Institute (ACI), Mr. Christian Ekeigwe  has called for introduction of audit guidelines as part of measures to improve audit quality in the country. “Regulators, particularly the Financial Reporting Council, should pay attention to audit  – quality. This should include issuing audit quality guidelines and inspection […]

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Marketing & Sales News 5/28/12

How To Market Yourself As someone who spent a decade writing advertising campaigns for clients ranging from neighborhood real estate offices to Fortune 500 companies, I have an uncomfortable truth to share with you: nearly all advertising is a waste of money and resources. Whether it is television, radio, web, print or direct mail (especially […]

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Marketing & Sales News 5/28/12

Marketing & Sales News 5/28/12

Time to cash in on internet sales Electronic commerce, or simply e-commerce, is a thriving business around the world, but local technology experts warn that SA is lagging a good way behind. And with more and more businesses switching from physical transactions to the digital world, experts have identified retailers, and the fact that they’re […]

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Customer Service Evaluation news 5/28/12

Just 16% reap business benefits of single customer view While 72% of businesses in the UK know using customer data will improve business and customer satisfaction, just 16% have a true single customer view (SCV) in place, according to a new survey by Experian.   Of those companies that don’t have a SCV, 85% said […]

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Other of Interest 5/28/12

It doesn’t really matter what sort of blog you want to run or launch; if you do not have the right number of readers finding their ways in to your blog and who are actually interested in your content you aren’t going to find success. If you take a look around you will see that most of the popular blogs out there have one important thing in common: a loyal fan base of readers who stay updated and who interact with other readers and actually play their roles well. If you want your blog to be successful as well, you need to put in the effort to get more readers. In this article we are going to talk about a few easy to apply ideas that you can use to get a bigger and better readership for your blog.

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Other of Interest 5/28/12

Everyone knows that a successful business, be it online or brick and mortar, needs a smart strategy and constant attention. Today, that strategy needs to incorporate social media marketing. You should start using the newest marketing techniques now before they become outdated.

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Other of Interest 5/28/12

Online marketers have been using article marketing for years and it is still one of the most recommended techniques for promoting an online business. This is an internet marketing technique that depends on you creating content that convinces people to visit your site. The internet has an endless appetite for fresh content, so no matter how many articles are already online, there will always be room for more. People surfing the internet are looking for help on a wide variety of topics. You can get lots of targeted visitors to your website through article marketing as long as you fill your articles with helpful content. Article marketing is among the most honest and straightforward ways you can get traffic to your website, so there’s no need to be concerned that you are doing anything unethical. In this article we will give you some tips you can use to get the most out of your article marketing efforts.

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Other of Interest 5/28/12

Facebook has become a arena of its own on the internet and promoting on Facebook is critical these days. The place where we could find lost mates and communicate easily with our favorite folk, and see photos of out favourite stars has changed a lot since it started.

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Other of Interest 5/28/12

For the most part, Internet Marketers have one goal: to get their businesses on auto-pilot so that they don’t have to work as much but can still get consistent results. If you are still starting out and just setting up your web business you will see that things aren’t quite as easy as they appear because you need to take care of every little thing by yourself. This is the time when having good time management skills is extremely important because if you can accomplish more in less time you’ll have more time to work on planning and strategizing. Every single step that you take towards getting this part right will help you improve your overall approach. Here are a few tips that you can use right now to help you get more accomplished without having to put in lots of hours.

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Other of Interest 5/28/12

The effort to provide better blog content that keeps people coming back to your blog over and over again never goes away. Obviously what is most important is that you give your audience the best quality information you can give them. When we say “quality content” what we mean is content that offers true value to readers in an effective way. Beyond the question of sheer content, there are lots of other things you can use to increase the amount of impact of your articles and your blog posts. Achieving more powerful and moving content is the subject of today’s article.

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Other of Interest 5/28/12

As Adsense becomes the most popular publisher program for Price per Click advertising, there are still some advantages if you use it. Since its inception advertisers have chosen to advertise in search because they felt that visitors would be less targeted. This is a genuine concern because the problem is very obvious. If you are visiting a website, you will notice adverts and this will distract the visitor from the content. Adsense has also become so popular that people can distinguish them from other adverts. Therefore people tend to ignore it at all cost. This has been a hot topic discussed by Bloggers and one that could contain a lot of truth. Many have blamed Google for this, and their decision to include text that says “ads by Google” beneath the advert.

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Other of Interest 5/28/12

Search engine optimization is confusing for many. This is because most of those people aren’t able to apply it practically so they don’t know how simple it is. The Internet is full of misinformation about SEO. This bad information usually leads to efforts going in the wrong direction. Blackhat SEO is typically used by websites when they don’t feel like putting the required effort into doing things in an ethical way. They don’t want to wait for their rankings to happen. They do not want to do the hard work that is often required. They do not realize that when they use these methods, though, they usually cause more harm to their site. The purpose of this article is to prove that you can use whitehat SEO on your website to get good results.

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Other of Interest 5/28/12

When asked how they truly feel about “cold calls” or “telemarketing”, the majority of people envision a mental picture of someone rambling on the phone, putting pressure on the listener to buy something unnecessary or unsolicited, and not even giving adequate time to respond! Alot of of these annoying calls can be stopped or avoided on a personal level, “B2B” telemarketing calls remain a significant part of doing business today. The fact is that, an effective and well-executed telemarketing plan can yield high returns on investment. These telemarketing tips can assist anyone reach out more effectively to prospective buyers.

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Other of Interest 5/28/12

Most businesses love the thought of getting new customers walking in the door every day and returning constantly for more of what they experienced the first time. However, most businesses don’t really understand what it takes to get that effect. Let’s look at the company called “10 Bellevue.” 10 Bellevue performs face-to-face sales and customer service for Fortune 500 companies. These companies hire 10 Bellevue to go out and meet their customers in person. Why do they do that? Three reasons: It increases brand loyalty, customer service, and quantity and quality of sales. I wouldn’t recommend hiring 10 Bellevue to do the sales for you, unless you have a pretty big budget, but you can sure take a lesson and go out and put a face to your company’s name! Whether you have a ton of customers (who may eventually leave) or you don’t have enough, meeting with folks will never harm your business.

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Other of Interest 5/28/12

For those of you who want to be successful online it will be very important for you to have a list of people that you can e-mail your offers to. Something that may surprise you is the fact that there are a lot of different types of mistakes people end up making when it comes to e-mail marketing and you’ll need to avoid these mistakes if you want to be successful. When you avoid making mistakes and use e-mail marketing the way it was meant to be used you’re going to find a lot of success with this advertising method. In this article we’re going to talk about some of the mistakes people make when they use e-mail marketing and explain why these mistakes need to be avoided.

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Automated Phone Dialer Server Room

Companies claim automated systems save millions – 5/16/12

‘Press 9 for More Options’ Companies claim automated phone-answering systems save them millions. I have my doubts. One of the deep mysteries of modern life is why, in a nation with some 14 million unemployed people, it has become nearly impossible to call a store, a business or a government agency and speak to a […]

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Other of Interest 5/16/12

Other of Interest 5/16/12

From the time the particular iPhone was published about the Verizon prepaid network, consumers already are thinking about the following considerable release of the actual apple iPhone your five. It seems that each day you will discover distinct rumours circulating in what could be particularly most up-to-date version.

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Other of Interest 5/16/12

Search engine optimization will help get your website found by search engines and therefore by potential readers. SEO is also a huge industry. You might have heard that only web experts can understand SEO. See for yourself!

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Other of Interest 5/16/12

In today’s world, Internet marketing by a marketing firm is one of the best and most efficient ways of reaching large demographics. The Internet as a whole serves as a way for businesses to boost sales, manage online reputation, and generate a loyal customer base. While companies that utilize online tools to enhance their own brand, it’s also an indispensable tool for customers to educate themselves before they make an investment. A brand may help adjust the flow of information about itself by never taking good public relations for granted.

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Other of Interest 5/16/12

Any business can increase profits through good web marketing strategies. Because you are accessing the global market, you have endless customers to market to. You must learn how to market your company online effectively first. There are some basic web marketing ideas to use in the article below.

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Other of Interest 5/16/12

Businesses are always looking for ways to lure more customers without affecting their bottom line too much. A great way method that can be used immediately is known as email marketing. If you wish to learn more about utilizing this strategy to increase the success of your business, read this article. The following information will explain how your business can benefit.

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Other of Interest 5/16/12

The lead generation process can be straightforward, but the general public find the entire process isn’t just labor intensive and time consuming, it can be weighed down with problems.

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Other of Interest 5/15/12

When it comes to growing a business in today’s wired world, internet marketing is a crucial component of any sales or growth strategy. Marketing via the internet provides you with numerous ways to reach potential or existing customers. Read the suggestions in this article to find the perfect ways to market your business online.

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Other of Interest 5/16/12

Even beginning Pc users can develop a thriving organization, and you’ll be able to succeed too. The guidelines supplied right here will guide you along the path to becoming a extremely productive Online marketer.

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Testing subscribe email change

Testing subscribe email change for the blog. Please disregard this post as it will be deleted

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Surveys / Tele-Depths News 5/11/12

Surveys / Tele-Depths News 5/11/12

Global Business-to-Business Customer Experience Best Practices Study to Highlight B2B Achievements Strong business results and competitive differentiation advantages of superior business customer experience management will be featured through the 3rd Annual ClearAction Business-to-Business Customer Experience Management Best Practices Study.   The 2012 ClearAction Business-to-Business Customer Experience Best Practices Study shines a beacon on the industrial […]

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Other of Interest 5/8/12

Although a fairly recent development, the use of social media technologies as an avenue for marketing a business is proving to be a highly effective method for expanding a customer base and developing lucrative relationships. Since social media remains young, you still have the opportunity to establish a strong presence for yourself, should you choose to jump in soon. Read on to learn some techniques for using social media sites to market your business that your competitors might not have thought of.

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Other of Interest 5/8/12

Remember that what works well for one business situation with developing more email marketing tips may not work successfully with your business. How well you understand the people in your particular niche is critical, and it seems to us, based on observation, that lots of marketers have no clue about it. Nothing beats this kind of research for the advantage it gives you with your marketing and advertising efforts. Perhaps the most significant reason is due to creating an effective process for marketing and advertising. There really are no two ways about this; you must take your cues from what is known and use it skillfully. So that is why you must do the work in terms of discovering what your market is all about.

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Other of Interest 5/8/12

There are many people these days who have ventured into business and have established their own firms. Since keeping data and records and other company information are important in these ventures, one may want to get the assistance of a excel consultant.

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Other of Interest 5/8/12

As an Internet Marketer you should already know how, in the long run, good advertising plays a major role in helping you build and grow your business. While you have all sorts of free promotional methods to select from, you are going to have to leverage a variety of advertising methods in order to find the level of success that you want to find. The question that bothers most people is this: if advertising is such a vital part of your IM success, how do you get it to truly give you the success you want? What steps do you think you should be taking to make sure that you’re getting a fantastic return on your investment? Here are three things that will help you get better results from your advertising campaigns.

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Other of Interest 5/8/12

The financial service industry is facing solemn challenges which is rooted in incessant imbalances, coupled with long term low interest, rise in asset prices and huge savings and credit imbalances. A reliable report predicted that these business and financial trends will definitely lead to a constant risk to the market. Provided below are key trends, which investors, employees and leaders in the financial service arena have to reckon, for purposes of laying down ideal strategies in the future.

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Other of Interest 5/8/12

Email marketing is one of the most innovative ways that you can market your wares to people who are likely to buy them. It does, however, take some know-how to build an effective email list. This article will show you some things you can do that will help you be successful with email marketing.

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Other of Interest 5/8/12

If you have ever tried and failed with on-page optimization and off-page, then you are with a lot of company. That has been true ever since the phrase and practice were invented many years ago. There is a huge amount of content on the net about SEO, but you really must be careful what you take in and use. If you are a Google worshiper, then you will not do any SEO because they do not want it – up to you. No need to go through anguish with SEO or on or off page factors, so you can begin your education right here.

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Other of Interest 5/8/12

Ensure More Visitors To Your Website! Apart from your website one more tool which can boost up your sales is A good press release. In case you are willing to go ahead with press release press list in the initial stage. You must be wondering the meaning of press list. Press list means a compilation […]

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Other of Interest 5/8/12

Marketing Tips for Small Businesses

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Other of Interest 5/8/12

The term social media specialist is heard frequently these days, but many people may not know exactly what it means or what that kind of job would involve. A social media specialist would be a useful addition to any business or organization, as they know how to utilize social media as part of an SEO campaign, which is essential in the current digital world. Your company has to have a voice in the social media conversation in order to keep up with the competition and this requires utilizing all the major social networks. Examples of such networks would include YouTube, Facebook, Twitter and Pinterest. Other services provided by such companies may include the creation of a social media strategy.

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Customer Service Evaluation News 5/4/12

“Mystery Shopper” scam resurfaces DURHAM – Police are warning the public against the temptation to fall foul of the “mystery shopper” scam which has reemerged in recent months, after numerous residents made complaints. In a letter from an anonymous company accompanying a cheque for between one and four thousand dollars, victims of the fraud are […]

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Call Center News 5/4/12

Call Center News 5/4/12

RNC Making Calls From A Verizon Philippines Call Center Termed Hypocritical The Chicago Sun-Times reported that the Republican National Committee (RNC) used a call center based in the Philippines, to conduct a media conference, dedicated to attack President Obama’s economic record and specifically point out the high rate of unemployment in the country. The call […]

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Marketing & Sales News 5/3/12

Marketing & Sales News 5/3/12

Untangling The Complex Relationship Between Media Spend And Sales Anyone who’s been in marketing long enough can relate to the following scenario: It’s the monthly leadership meeting for your company and the agenda includes a review of last month’s performance. April sales were up 5% versus March, and media spend was up by 10%. The […]

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Marketing & Sales News 5/2/12

Marketing & Sales News 5/2/12

XzamCorp National Magazine AD’s We have decided to post a three month national magazine ad with Social Media Monthly as a test run. You can view the ads that will be in the magazine below. But for the next two months you can pick up a copy of the magazine and find our quarter page […]

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Debt Collection News 5/2/12

Bill Bartmann Double-Faults on Debt Collectors There’s nothing like hyperbole to get a potentially intelligent discussion about consumer debt started on the wrong foot. In a Huffington Post opinion piece yesterday that claims to be about the upcoming presidential election (but which in actuality is a thinly-veiled excuse to debase every debt collection business in […]

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Customer Service Evaluation News 5/2/12

Social Media Raises the Stakes for Customer Service Social Media Savvy Consumers Have High Expectations: They’ll Spend More When They Get Good Service and Ditch Companies When They Don’t NEW YORK, May 02, 2012 (BUSINESS WIRE) — –More Than Eight in Ten of These Consumers Have Bailed on a Purchase Because of a Poor Service […]

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Hiring / Firing News 5/2/12

Hiring / Firing News 5/2/12

5 Hard Lessons About Firing People So you start your business, and you get it going, and growing. If you have employees, it’s likely you’re going to have to deal with firing somebody. Here are my some of my thoughts (based on actual experience; not theoretical) on that subject. Having to fire somebody who’s been […]

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Hiring / Firing News 5/2/12

‘Hire slowly, fire quickly’ One of my regular guests, Phil Town, author of the book “Rule #1,” has offered us the following advice many times on the show: “Hire slowly, fire quickly.” Training employees is expensive, so if you’re going to go through the effort make sure you’re doing it with the right person (hence, […]