rss

Top Articles

  • 0
    What is Algorithmic Regulation?

    What is Algorithmic Regulation?

    The Real Privacy Problem As Web companies and government agencies analyze ever more information about our lives, it’s tempting to respond by passing new privacy laws or creating mechanisms that pay us for our data. Instead, we need a civic solution, because democracy is at risk. In 1967, The Public Interest, then a leading venue […]

  • 0
    Employer Branding in Canada

    Employer Branding in Canada

    Employer Branding Strategies helping Canadian Business Attract World Class Talent Often when people think of branding they are referring to products and services. In the last three years more companies are focused on evolving their Employer Brand Strategy and are seeing dramatic business results. “An employer brand strategy is an increasingly critical element for attracting, […]

  • 0
    Call to Action Safeguarding the Integrity of Healthcare Quality and Safety Systems

    Call to Action Safeguarding the Integrity of Healthcare Quality and Safety Systems

    The National Association for Healthcare Quality, an organization dedicated to improve healthcare quality and safety, recognizes an urgent need to protect professional integrity and assure that all healthcare professionals can express concerns about quality and safety without fear of retaliation. A strong and just safety culture is imperative to achieve our shared aim of providing […]

  • 0
    Understand the Difference between SLAs and KPIs

    Understand the Difference between SLAs and KPIs

    SLA vs KPI: Service Level Agreements vs. Key Performance Indicators What is the difference between Service Level Agreement measurements and Key Performance Indicators? Well, although sometimes they are referred to as synonyms, there are a few differences. Service Level Agreement (SLA) is an agreement between two parties regarding a particular service. Apparently SLA must contain quantitative measurements […]

  • 0
    Stop Measuring Customer Satisfaction and Start Understanding It

    Start Understanding Customer Satisfaction

    Stop Measuring Customer Satisfaction and Start Understanding It Customer satisfaction is a term that is bandied about freely within the corporate world. Managers are measured on it; employees are paid bonuses on it; and firm strength is based, in part, on it. Satisfaction is one of the most common metrics used to measure customer sentiment. […]

  • 0
    The Health Plan Marketplace in Ohio – how did the ACA boil down for Ohio for 2014? (Video)

    The Health Plan Marketplace in Ohio – how did the ACA boil down for Ohio for 2014? (Video)

    Now that you have had a little time to warm up to this new health insurance marketplace, it’s about time we find out what plans you should give the time of day. With every major health insurance company in Ohio rolling out a completely new lineup of plans to meet the mandates and regulations under […]

  • 0
    HIPAA HITECH Compliance Checklist

    HIPAA HITECH Compliance Checklist

    New HIPAA/HITECH act omnibus rule: What must be done to comply? From international law firm Arnold & Porter LLP comes timely views on current regulatory and legislative topics that weigh on the minds of today’s physicians and health care executives. Health care professionals and others working with personal medical information face considerable compliance risks and […]

  • 0
    Employee screening / background checks increase FCRA lawsuits

    Employee screening / background checks increase FCRA lawsuits

    Class Action Lawsuits for Failing to Perform Background Checks Properly Becoming Even More Prevalent Given the need for employers to exercise due diligence in hiring and at the same time comply with the complex legal environment regulating hiring, employers can expect to see an increase in legal actions in 2014 – including class action lawsuits […]

0
Only 25% of companies have conducted Customer Experience Audits across all touch points

Only 25% of companies have conducted Customer Experience Audits across all touch points

Industry Research : The State of Customer Experience Across Asia-Pacific and Japan In a new study on the state of customer experience across APJ (Asia-Pacific and Japan), the Chief Marketing Officer (CMO) Council reports that only 26% of marketers surveyed believe their back office systems and operational structures enable their companies to live up to […]

0
Likelihood of Negative Consumer Reviews – US vs. UK

Likelihood of Negative Consumer Reviews – US vs. UK

Industry Research : US Consumers Share Bad Service Experience More Than UK Counterparts New research from NewVoiceMedia reveals that US consumers are twice as likely to share a bad customer service experience than those in the UK; whereas Brits are more inclined to recommend a company following a positive interaction. Following an inadequate experience, half […]

0
What is Repudiation? What is Rescission?

What is Repudiation? What is Rescission?

Repudiation vs. rescission Repudiation and rescission are not synonyms and these commonly confused terms often trip up non-native English speaking lawyers. Hi and welcome to TransLegal’s lesson of the week. Today we’re going to be talking about repudiation and rescission. These are commonly confused terms and I want to drive home the point that they […]

0
Placement / Staffing Agencies – You may now raise your rates.

Placement / Staffing Agencies – You may now raise your rates.

The Affordable Care Act—Countdown to Compliance for Employers, Week 39: Common Law Employees and Offers of Coverage on Behalf of Other Entities under the Final Employer Shared Responsibility Regulations Distinguishing employees who are full-time from those who are not takes up a good deal of real estate in final regulations published in the Federal Register on February […]

0
Market Research Quality Definition – Criterion Validity vs. Construct Validity

Market Research Quality Definition – Criterion Validity vs. Construct Validity

The differences between academic and commercial research I am currently at an academic conference on mobile research in Cyprus, a WebDataNet event. I am a keynote speaker and my role is to share with the delegates the commercial market research picture.I really enjoy mixing with the academic world, and I am intrigued and fascinated by […]

0
Who’s Kidding Who about the ACA and Lost Jobs?

Who’s Kidding Who about the ACA and Lost Jobs?

Who’s Kidding Who about the ACA and Lost Jobs? Written by the owner of Quality News: Jared S. Ray I’m confused by the White House push-back to the February 2014 CBO report[i] which tripled the prior estimate for jobs expected to be lost due to the Affordable Care Act (ACA) – 2.3 million workers by […]

0
Administrative Simplification text of HITECH

Administrative Simplification text of HITECH

42 U.S. Code Part C – Administrative Simplification For purposes of this part: (1) Code set The term “code set” means any set of codes used for encoding data elements, such as tables of terms, medical concepts, medical diagnostic codes, or medical procedure codes. (2) Health care clearinghouse The term “health care clearinghouse” means a […]

0
How does HITECH change / modify HIPAA - Summary

How does HITECH change / modify HIPAA – Summary

HHS ISSUES FINAL HITECH RULE Hope Levy-­‐Biehl, Amy Joseph, Steve Phillips, Karl Schmitz, Paul Smith HOOPER, LUNDY & BOOKMAN, P.C. The long-­‐awaited final rule implementing the privacy and security provisions of the HITECH Act has been released. The rule covers much the same ground as the proposed HITECH rule issued in 2010, but also includes […]

0
Aging Population + ObamaCare = HealthCare Staffing Emergency

Aging Population + ObamaCare = HealthCare Staffing Emergency

Healthcare Staff Shortages? Here’s what hospital and healthcare system managers think is happening Healthcare workforce researchers and analysts have been arguing for the past couple of years over whether a dire physician shortage will materialize as predicted. Similarly, some are expecting a severe nursing shortage, but others insist the shortage may not turn out to […]

0
Health Insurance doesn’t equal access to Health Care – U.S. Physician Shortage

Health Insurance doesn’t equal access to Health Care – U.S. Physician Shortage

Physician Shortage Is Estimated to Be Over 130,000 By 2015 AAPI To Advocate For More Residency Slots During Legislative Day on Capitol Hill With the beginning of the implementation of the Affordable Care Act (ACA), health insurance coverage is expected to expand to an additional 34 million people in the United States. The Association of […]

0
Underutilized Government Land and Buildings

Underutilized Government Land and Buildings

Why the federal government wastes large amounts of property it often doesn’t even know it owns NPR has an interesting story on how the federal government owns large amounts of unused property. Often, government agencies don’t even realize they own the land in question: Government estimates suggest there may be 77,000 empty or underutilized buildings […]

0
Connecting Linked In To Your Blog - Pros & Cons

Connecting Linked In To Your Blog – Pros & Cons

Should You Connect Your Blog to Your LinkedIn Profile? Many WordPress.com bloggers are already enjoying the benefits of connecting their sites to their social networks via Publicize. Sharing your posts on Facebook and Twitter might be a no-brainer — clearly, all your friends and followers want to read your latest piece of staggering wit. But what about […]

0
Google Algorithm Changes and Life Cycles

Google Algorithm Changes and Life Cycles

A Visual History of Google Algorithm Changes [Infographic] In the beginning, Google’s search engine really wasn’t all that good. This was back in the late 90s/early 00s, when search engines were little more than keyword-matching and link-counting machines. Ranking high in search results could be accomplished by essentially using a simple, two-step procedure: Step 1: Stuff […]

0
U.S. Surveillance – Insider Threat Planning – Automated Continuous Evaluation System (ACES)

U.S. Surveillance – Insider Threat Plannings – Automated Continuous Evaluation System (ACES)

U.S. intelligence officials to monitor federal employees with security clearances U.S. intelligence officials are planning a sweeping system of electronic monitoring that would tap into government, financial and other databases to scan the behavior of many of the 5 million federal employees with secret clearances, current and former officials told The Associated Press. The system […]

0
Liberal vs. Conservative – Freedom vs. Equality – interesting Graphic Representation of Left vs. Right thinking

Liberal vs. Conservative – Freedom vs. Equality – interesting Graphic Representation of Left vs. Right thinking

Left vs Right NEW: Limited edition signed prints of this image now available the Left vs Right political spectrum. A collaboration between David McCandless and information artist Stefanie Posavec, taken from my book The Visual Miscellaneum (out Nov 10th).   Of course, the political spectrum is not quite so polarised. Actually, it’s more of a […]

0
2013 Privacy and Transparency Report - Electronic Frontier Foundation

2013 Privacy and Transparency Report – Electronic Frontier Foundation

Graphic: Which Internet Biggies Are Even Slightly Concerned About Your Privacy? When it comes to online privacy, many consumers assume that their service provider, or the websites they are browsing, have the users’ best interest in mind and that these companies won’t simply hand over your information to authorities. These people are mistaken, as are those […]